Data Deletion Instructions
You may request deletion of personal information associated with your wacrm account or workspace, including CRM records and data received from connected WhatsApp or Instagram integrations.
1. Send your request
Email vega6technologies@gmail.com from the email address associated with your account. Use the subject "Data Deletion Request" and include your workspace name.
2. What your request can include
You may ask us to delete or anonymize account profile data, workspace membership, CRM contacts, notes, tags, conversations, WhatsApp message records, Instagram account connection records, Instagram media metadata, Instagram comment and direct message records, webhook payloads, automation events, and encrypted integration credentials stored by the service.
3. Verify ownership
We may request information needed to verify your identity and authority over the account or workspace. Do not send passwords, access tokens, or other secrets.
4. Requests from Meta or connected users
If we receive a valid deletion request related to Meta Platform Data, Instagram data, WhatsApp data, or a connected user, we will review the request, verify the account or workspace relationship, and delete or anonymize eligible data without charging a fee, unless retention is required for legal, security, fraud prevention, dispute resolution, or backup rotation purposes.
5. Deletion and confirmation
After verification, we will delete or anonymize eligible account, CRM, WhatsApp, Instagram, webhook, automation, and integration data and confirm completion by email. Disconnecting WhatsApp or Instagram stops future data collection for that integration. Information may be retained where required for security, fraud prevention, legal compliance, dispute resolution, or backup rotation.